In our last major episode we interviewed Joe Bell Executive Director of the Niagara Aerospace Museum and retired aerospace industry executive. We covered a wide range of topics in our interview. We couldn’t share all of the stories and lessons in one podcast, so we’ve created a few standalone podcasts to share more of Joe’s stories.
In this mini episode, Joe shares a couple of stories from the front lines of reliability, quality and HRO. High Reliability can start long before the product is designed. By understanding how a product is used, what the users face, the environment its used in product designers and reliability engineers can not only make sure a product solves the problem its intended to deal with, but can ensure that it doesn’t create another potential crisis or failure point. Practically speaking “Unless you go out and live it, you can’t see it”.