Practical HRO: Optimizing Operational Risk Management using High Reliability Organizing

HRO: The Two Containment Habits

September 18, 2019 Edward J Tierney Season 1 Episode 3
Practical HRO: Optimizing Operational Risk Management using High Reliability Organizing
HRO: The Two Containment Habits
Show Notes Chapter Markers

This is our third podcast in a series focusing on high reliability organizing. Our first podcast took on the basic definition. This and the previous podcast look at the 5 principles of mindful organizing. Episode 3 specifically looks at the last two principles that collectively form the containment portion of HRO.  

Following that is our section on topical information such as news or book reviews. Episode 3 reviews a recent article by the medical director and patient safety officer for the Division of Healthcare Improvement at The Joint Commission. 

As usual, the episode ends with a discussion on some aspect of implementing HRO. Episode 3 specifically looks at H. R. O. with an quick Health Care case study that demonstrates that root cause is very often not what you think it will be, which can get in the way of the organization addressing the issue.   

0:57 Today's Episode

2:35 HRO Framework Review

3:50 The Containment Habits

4:55 Failures, Mistakes and Accidents, Oh My

14:45 Expertise Does Not Always Live Where You Think It Does

25:35 HRO in the News: Dr. Ed Pollack, Joint Commission 

30:15 HRO Implementation – The Case of the Missing Valet

Today's Episode
HRO Framework Review
The Containment Habits of HRO
Failures, Mistakes, and Accidents... Oh My!
Expertise Does Not Always Live Where You Think It Does
HRO in the News : Dr Ed Pollock, Joint Commission
HRO Implementation: The Case of the Missing Valet